Returns & Refunds Policy
At DAVOIR MODE PRIVATE LIMITED, customer satisfaction matters to us. Please read our returns and refunds policy below.
1. Eligibility for Returns
If you receive a product that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery so we can assist you.
2. Non-Returnable Items
Products that have been used, installed, or damaged after delivery due to customer handling are generally not eligible for return, unless the issue was present at the time of delivery.
3. How to Request a Return
Contact our support team with your order number, product details, and photos (if the item is damaged or defective) so we can review your request.
4. Refund Process
Once a return is approved and the item is received back (where applicable), refunds are processed to the original payment method or as store credit, depending on the situation. For Cash on Delivery orders, refunds are processed via bank transfer or UPI.
5. Refund Timeline
Refunds are typically initiated within a few business days of approval; the time it takes to reflect in your account depends on your bank or payment provider.
6. Contact Us
Email: modedavoir@gmail.com
Phone: +91 9235989021